Team activity based on a CHI 2019 study of how people make broken healthcare systems work. Sort eight cases into Repair, Align, or Circumvent, then propose one change that removes patient work. Timer and instant scoring.
(Making Healthcare Infrastructure Work Unpacking the Infrastructuring work of individuals)
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Healthcare Infrastructure Drill: Repair, Align, Circumvent CLICK ME😃
November 20th 2025
Activity Guide:
Sort eight short situations into Repair (fix a person‑level mistake), Align (make departments or organizations coordinate), or Circumvent (work around time, policy, or cost). Then propose one change that removes the patient’s work. Built from a CHI 2019 study of parents navigating U.S. healthcare.
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